Our purpose, values, strategy and focus areas

As an essential service, we care, connect and contribute at all levels of the community.

Working in the community services sector, our purpose and values underpin everything that we do, everyday!

Our Strategy 2023-2025

Southcare is evolving to be even stronger which means better outcomes for our customers, as well as Southcare staff and volunteers. Our 2023-25 strategy is robust, forward-thinking and responsive to the current state of play in the aged care industry and we are excited to deliver on it.

Our strategy embodies our vision of “making people feel engaged, supported and part of their local community” by prioritising service quality, the customer experience, relationships and our long-term sustainability.  

This strategy is at the heart of our ability to deliver future-ready community care to meet the incoming aged care reforms, as well as strengthened provider governance and reporting and strengthened quality care standards.

Delivering on our strategy is aligned to the following strategic pillars:

Our Values

Our Objectives

• Caring community  – assist in developing a caring community in which fellow members care for and help one another
• Caring services – provide caring services for those who are disadvantaged by age, illness, disability (while at the same time encouraging independence and maintaining function and skills), unemployment, poverty, familial social stresses
• Volunteers – bring together volunteers from within member organisations and elsewhere to help deliver  appropriate services
• For all – make these services available to all members of the community

Our Focus Areas

As an essential service, we care, connect and contribute at all levels of the community.